Credit Report FAQs

What information is included in my credit report?
Your personal credit report contains:

  • Your name, current and previous addresses, phone number, Social Security number, year of birth and any nicknames the bureau identifies with your given name. Your spouse's name may appear on your version of the credit report, but it will not appear on the version that is provided to others. This information comes in part from your credit applications, so its accuracy depends on your filling out the forms clearly, completely and consistently each time you apply for credit.
  • Specific information about each account, such as the date opened, credit limit or loan amount, balance, monthly payment and payment pattern during the past several years. This information comes from companies that do business with you.
  • Federal district bankruptcy records and state and county court records of tax liens and monetary judgments. This information comes from public records.
  • The names of those companies who have obtained a copy of your credit report. (Often, on your copy of the report, addresses are included.) This information comes from the credit reporting agency.
  • Statements of dispute, which allow both consumers and creditors to report the factual history of an account. Statements of dispute are added after a consumer officially disputes the status of an account, the account has been reinvestigated, and the consumer and creditor cannot agree about the account status. Both the consumer's and creditor's statements of the account status will appear on the credit report.

 

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What information is not in a credit report?
Your credit report does not contain - and Bureaus do not collect - data about race, religious preference, medical history, personal lifestyle, political preference, your friends, a criminal record or any other information unrelated to credit.

 

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How can I get a copy of my credit report other than with Community Empower online?
Once per year, you may request a free copy of your credit report at www.annualcreditreport.com. Or you can purchase a copy of your credit report direct from the Bureaus via telephone, call Experian at 1-800-311-4769. You may contact TransUnion at 1-800-888-4213. You may contact Equifax at 1-800-685-1111.

 

Your free credit report will not contain your credit score, nor will it contain a personalized credit improvement action plan. When you register in Community Empower, you get much more than a credit report. Learn more about your Community Empower comprehensive credit analysis.

 

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How long does information remain on the credit report?
A Bureau stores information from credit grantors and public records, including bankruptcies, judgments and liens. Missed payments and most public record items remain on the credit report for seven years, with the exception of Chapter 7, 11 and 12 bankruptcies, which remain for 10 years, and unpaid tax liens, which remain for 15 years. Active positive information may remain on the report indefinitely. Requests and inquiries for your credit history remain on the credit report for up to two years.

 

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What is a security alert, and how can it help prevent further fraudulent activity?
A security alert is a special message that you can request if you have reason to believe that information on your credit report may be inaccurate due to fraud. It displays on the credit report and asks potential creditors who view your report to verify the identification information used by an applicant before granting credit in the consumer's name.

 

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How can I request a security alert be added to my credit report?
Contact one of the three major Bureaus: 

  • TransUnion at P.O. Box 390, Springfield, PA, 19064 or call 1-800-888-4213.
  • Equifax at P.O. Box 740256, Atlanta, GA, 30374 or call 1-800-685-1111.
  • Experian at P.O. Box 2002,  Allen, TX, 75013 or call 1-888-397-3742.

 

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What is a victim statement, and how can it help to prevent further fraudulent activity?
If you find evidence of fraud on your credit report, you may want to add a seven-year victim statement to your credit report that asks potential credit grantors to call you before granting credit in your name. If you did not apply for credit, you can instruct the creditor not to process the application. This should prevent a new account from being established using your identification information. The victim statement has a section for two phone numbers to display. Again, you may contact one of the Bureaus to add a victim statement to your credit report.

 

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Can a security alert or a victim statement affect me in a negative manner?
The presence of a security alert or victim statement should not interfere with your daily use of a credit card or banking/checking accounts. A security alert or victim statement may limit your ability to obtain instant credit for in-store purchases. If you prefer to purchase items on a new line of credit established at a retail store and you must take possession of those items immediately, your request for credit may be delayed because of the high risk associated with this type of business transaction.

 

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