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Iraq Soldier Triumphs Over
Physical And Financial Wounds

Community Empower And VFW Foundation Roll-Out Initiative To Provide
Financial Education To Current And Retired US Servicemembers And Their Families

soldiers receive free credit counseling from Community Empower El Mirage, Arizona - After returning from Iraq, life seemed bleak for a soldier we’ll call “John” in order to respect his privacy. He returned home in August 2003 due to his injuries. For the next several months, he focused on healing himself. John is permanently disabled but is still trying to return to the workforce to provide for his family. After 19 years of service, he is about to be discharged from the service.

John’s service to his country left him in financial crisis. Then he heard about an online system called Community Empower that is offered to active-duty Servicemembers. The website for Community Empower promised to help soldiers like himself work to improve their credit, so he decided to give it a try. After completing a 10-minute online enrollment, John instantly received a comprehensive analysis and credit improvement action plan.

The initial analysis was not pretty. John’s time in Iraq, and his subsequent unemployment, left him with 12 collections totaling almost $20,000.

At first John felt overwhelmed by his predicament. But the Community Empower system explained the process of addressing his collections. Four were student loans that were in default due to his deployment. The defaulted student loans are now in the process of being forgiven due to his injuries and disability. Using the CE system, he generated dispute documentation to remove a collection that had already been paid and one that was a duplicate. After his first online session, 6 of the 12 collections were in process to being removed. This all occurred in the first hour after John’s enrollment.

Being injured in the line of duty has proven difficult for John to find a job but he’s not giving up hope on working in the computer field. In less than 24 hours, a huge burden was lifted from John’s shoulders after the Community Empower system helped him make great strides regarding his credit. John will continue to receive guidance from Community Empower's ScoreManager program over the coming months as he works toward his goal of buying a home in North Carolina for his family.

Hundreds of US Servicemembers will benefit from Community Empower’s assistance thanks to the VFW Foundation and a grant from Vermont American’s Unmet Needs program. If you or someone you know is a servicemember in financial crises, enroll online at www.communityempower.com/guard or call 800-816-2586.

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